Year in review
Year in review
Last year, we were able to return to in-person services across all of our programs that had transitioned to virtual delivery since 2020.
While many of our residential-based programs continued to operate throughout the last three years, they had been doing so at lower capacity in many cases, and we began to see a return to previous service levels in those programs as well. This shift was celebrated by many of our clients who longed for the connection and community that come with being together in person. At the same time, the aerospace industry seems to have “bounced off the bottom” in 2022, allowing us to increase production and begin hiring again!
Like many organizations across the state and the nation, we were challenged in 2022 by the ongoing adjustments necessitated by the COVID pandemic, staffing shortages reached critical levels in some fields and geographic locations, supply chain issues persisted, and inflation continued to grow and increase costs across the board. With each challenge, we continued to band together and our staff remained committed to taking on any new obstacle or challenge together to ensure we were able to continue to meet the needs of the people we serve and our communities.
Welcoming Our New CEO
Welcoming Our New CEO
In May of 2022, Anthony (Tony) Wright stepped into the interim role of CEO and later accepted the permanent appointment in October. Tony has deep passion for Pioneer’s mission and since taking the helm, he has made significant progress in leading the organization toward a healthier financial position and stronger program performance.
Tony joined Pioneer in 2011 – first as the Vice President of Enterprises and then promoted to Chief Operations Officer – and throughout his tenure has led the organization toward a performance-driven culture across both business and service lines. Under his leadership, we launched Roadmap to Success to serve more people by effectively positioning them to succeed in today’s competitive labor market, and greatly increased quality, on-time delivery and profitability in our manufacturing division.
The end of an era
Years of Pioneer Center North
At the end of 2022, we had to make the very difficult decision to close Pioneer Center North (PCN). PCN began serving people from across the state of Washington in 1978 and was an important part of Pioneer, the treatment continuum in this state, and the community.
This decision was made based on a conflation of factors, including: The facility was not part of the community’s vision for the campus on which it was located; the building was past its useful life; recruiting and retaining staff was extremely challenging due to shortages across the treatment industry. The closure was in no way a reflection of our staff or the vital work done at PCN. In fact, we were thrilled to be able to retain over half of our employees in other positions at Pioneer.
PCN was truly an institution in the State of Washington – thousands of people sought treatment and started their recovery journeys there over its 45 years – and its closure marked the end of an era.